In selling a business planning and process
are the keys to success. First there are the pre-sale considerations
which include reflection about personal reasons for selling. There is
also the impact on employees, vendors and customers and, particularly
any family members in the business. Finally, you must ask if this is
the appropriate time in the economic cycle to sell and determine if there
are any threats to the business that would damage realizing maximum value.
The sale of a business begins well
in advance of the actual event, often as much as one to three years
before. Two of your first decisions will be deciding who will be the
Team Leader, you or a professional. Then you have to select and engage
advisors-law and accounting firms, and possibly an investment banker/financial
advisor. Inside the company, key senior managers will need to be taken
into your confidence about your plans including the chief financial
officer and others. It may be necessary to incent them to remain with
the business in the event of a change of control. Finally, it is important
to "dress up" the business for sale and there are a number
of factors that go into that process.
When you are prepared to go to market,
the next important decision is whether your business would be most
attractive to a financial or strategic buyer and whether announcing
the business is "in play" will have an impact on negotiations. The
process of developing interested buyers and negotiating the purchase
and sale agreement combines both art and science so professionals
who have experienced the process many times can anticipate the potholes
of negotiations and enable you to remain in control. At the same time,
your team leader should keep you out of the fray so that the negotiators
have to come back to you on the really tough issues because they "need
to check with the boss/CEO/Board" on all key questions such as
terms and conditions and representations and warranties. This allows
you to concentrate on running the business and to only think about
the transition after the sale has been concluded but has not closed.
Nothing is more important to any
multi-generation family than how it addresses and manages the issue
of transition to the next generation in the family and/or in the
business the family controls. It is delicate, hard work and there
is no rule book to guide one to success. However, here are some of
the practical things that we do to help clients avoid the
pitfalls.
Identify the opportunities and
challenges of orderly succession
Provide guidance, coaching, and
mentoring to outgoing and incoming managers on:
- Alignment of family and business
- Leadership
- Reformulating company direction,
growth, goals and strategy
- Transition and continuity
processes and tactics
- Stewardship of stakeholders
- Facilitate succession planning
and execution
Develop family and business governance
processes and mechanisms
- Board of directors
- Shareholder assembly
- Family Council
Assist in creating and implementing
growth strategies for the future consistent with family and business
reality.
Occasionally, things do go wrong in
business and experienced professionals
may be needed. We have successfully helped some 40 companies address
these issues. Problems in family and closely-held businesses may result
from conflicting family and/or ownership objectives that hinder the
implementation of a strategic plan or they may result from benign neglect.
Our responsibility is to assist you
in addressing those issues that threaten the business. When lenders
and creditors know that assistance from qualified professionals experienced
in crisis management has been sought, frequently there will be opportunities
for dialog that will result in a suspension of demands while a lender
reviews the crisis plan. We are experienced in preparing and presenting
such plans.
We can help you create and implement
a strategic plan and manage the conflict resolution process among
stakeholders. The strategic plan (including a succession plan) will
stress realizing the familys objectives and provide a system
for management oversight. Quite often, an improved reporting mechanism
is also necessary to measure progress and to provide reports to the
family.
Because The Development Group is very
process, consensus and results oriented we follow the same procedures
in this area as we do with value creation and transition management.
We will:
- Help discover the problems, threats
and opportunities.
- Facilitate critical decision-making,
often under very intense pressure, and create action plans.
- Help implement critical action plans.
- Help evaluate whether to restructure
the business.
- Negotiate financing and terms with
creditors and lenders.
- Monitor results with you throughout
the process and after completion.
The Development Group
has extensive experience dealing with troubled and under performing
companies but we also provide strategic support services to emerging
growth companies. Our focus in any of these situations is on maximizing
asset values or cash flow consistent with shareholder objectives. TDG
also manages complicated litigation matters for clients.
Examples of crises we have dealt with
recently include:
- Bank assigning a loan to its workout
group.
- Bank requiring a forced sale of assets.
- Losing or expecting to lose significant
capital from an investment.
- Management is not responsive to shareholders.
- Sudden death or incapacity of a family
member or leader causes or threatens to cause disruption to the
business.
- There is no consensus or unanimity
among the family or shareholders.
As with virtually all of our assignments,
we establish an atmosphere of trust that encourages open communications
and timely responses to opportunities and challenges; we
act as facilitators and partners who
roll up our sleeves and get to work solving the problem
with you.